DISTANCE SALES CONTRACT
Last updated: June 1, 2026
Please read this Distance Sales Contract carefully before completing checkout purchases on our website. By confirming your purchase, you unconditionally agree to be bound by all the terms and conditions set forth herein.
1. Parties
Shellix Smart Solutions Bilişim Teknolojileri Yazılım İthalat ve İhracat Anonim Şirketi ("Shellix Bilişim A.Ş.")
Mersis No: 0769152927300001
Address: Kötekli Mahallesi Denizli Yolu Bulvarı No:4B/23 Menteşe/MUĞLA, Turkey
Mistikist LTD ("Mistikist UK")
Company Number: 15705777
Address: 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Support Email: [email protected]
The individual or legal entity ("Buyer") who completes purchase forms on the Mistikist online checkout panel via Stripe (for international cards under Mistikist LTD) or Aköde/Tosla (for TRY transactions under Shellix Bilişim A.Ş.), processes billing, and clicks to approve this Contract.
2. Subject of the Contract
The subject of this Contract is to define the rights and obligations of the parties in accordance with the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts in Turkey regarding the sale, digital delivery, and payment of the Mistikist Premium subscription plan or digital activation code purchased electronically by the Buyer on the Seller's website (mistikist.com). The Mistikist mobile application and website infrastructure are operated collectively on high-availability global cloud environments (Google Cloud Platform - GCP, Google Firebase, Amazon Web Services - AWS, Microsoft Azure) and secure billing gateways (Stripe, Aköde/Tosla).
3. Specifications, Pricing, and Digital Performance
- Service Description: Mistikist Premium subscription (including Monthly, Annual, or Lifetime plans) which grants ad-free usage, access to premium sound/light frequency streams, custom playlist generation, and Mistik AI cognitive guidance features.
- Pricing: The final checkout pricing in USD, EUR, TRY, or other currency shown to and approved by the Buyer. All local taxes are included in the price.
- Payment Method: Securely collected through credit or debit card via our secure checkout gateway (Stripe for international transactions under Mistikist LTD; Aköde/Tosla for TRY transactions under Shellix Bilişim A.Ş.).
- Method of Delivery: Upon successful payment completion, the digital activation credentials and setup instructions are instantly generated and sent to the Buyer's registered email address. The Buyer can active the premium access code directly within the Mistikist mobile application settings.
4. Right of Withdrawal & Refund Policy
IMPORTANT LEGAL DISCLOSURE:
In accordance with Article 15(1)(g) of the Regulation on Distance Contracts in Turkey, the right of withdrawal cannot be exercised for contracts regarding services performed instantly in electronic environments or intangible goods delivered instantly to consumers. Therefore, premium digital licenses and activation codes are legally excluded from the standard statutory right of withdrawal once delivery has occurred.
MISTIKIST 7-DAY MONEY BACK GUARANTEE:
Notwithstanding the legal exclusion above, we provide a premium 7-Day Money Back Guarantee for all checkout purchases completed directly on our website. If you are not fully satisfied, you may submit a written refund request to [email protected] within 7 (Seven) days of purchase. The total paid amount will be fully refunded to your card. Bank reflection times may vary between 3 to 10 business days.
5. Health Warnings & Usage Disclaimers
The Buyer acknowledges and accepts the following safety disclaimers before initiating frequency playback:
- Not Medical Treatment: Mistikist is a brainwave entrainment and mental wellbeing support tool utilizing sound frequencies (binaural and monaural beats) and light patterns. It is not a medical device and does not constitute psychiatric or medical therapy.
- Photosensitive Epilepsy Warning: Certain flashing visual entrainment patterns may trigger seizures in individuals with a history of photosensitive epilepsy. Do not use the visual patterns if you suffer from seizure disorders.
- No Machinery Operation: Frequencies trigger deep states of mental relaxation or focus. It is strictly prohibited to listen to brainwave entrainment tracks while driving cars, operating heavy machinery, or performing any physical coordination task.
6. General Terms
- The Buyer warrants that all billing details, email addresses, and country coordinates submitted during checkout are fully accurate.
- The Seller is responsible for the instant and technically functional delivery of the digital code to the Buyer's email. The Seller is not responsible for delivery delays caused by Buyer's spam filters, email inbox saturation, or local network blockages.
7. Governing Law & Jurisdiction
This Contract shall be governed by, and construed in accordance with, the laws of the Republic of Turkey. For any legal disputes arising out of the performance or interpretation of this Contract, the parties agree that the **Courts and Execution Offices of Muğla, Turkey** shall have exclusive jurisdiction.