PRIOR INFORMATION FORM

This Prior Information Form aims to inform the Buyer (Consumer) in accordance with the Consumer Protection Law No. 6502 and the Regulation on Distance Contracts in Turkey before confirming the Distance Sales Contract electronically on our platform.

1. Seller Information

2. Subject and Specifications of the Service & Pricing

• Service Type: Instant digital delivery of Mistikist Premium subscription activation credentials. Premium features unlock ad-free usage, full brainwave presets, customized playlist tools, and Mistik AI assistant.
• Duration: Valid based on the chosen plan (Monthly, Annual, or Lifetime membership).
• Pricing: The exact total billing fee shown on the checkout page (including KDV/VAT and all relevant digital sales taxes).
• Payment Collection: Secured via Stripe (for international transactions under Mistikist LTD) or Aköde/Tosla (for TRY transactions under Shellix Bilişim A.Ş.) using your credit or debit card details.

3. Delivery and Execution

The premium activation code and onboarding guidelines are automatically dispatched to the email address provided by the Buyer immediately after card payment approval. As this is a pure digital delivery service, there are no shipping charges, packaging costs, or physical parcel delivery times.

4. Withdrawal Right Disclaimers

In accordance with Article 15(1)(g) of the Regulation on Distance Contracts in Turkey, the right of withdrawal does not apply to contracts for digital assets or services executed instantly in electronic environments and delivered instantly to consumers. Once the activation code is delivered, the statutory withdrawal window is closed.

MISTIKIST 7-DAY SATISFACTION GUARANTEE:

In order to ensure premium buyer satisfaction, we provide a premium 7-Day Money Back Guarantee for website checkouts. If you request cancellation by emailing [email protected] within 7 (Seven) days of purchase, a full refund will be processed back to your card.

5. Critical Health Warning (Seizure Disclaimers)

• Epilepsy Precautions: Certain flashing visual stimuli generated by the app can trigger seizures in people with photosensitive epilepsy. Visual modules must not be used if you have a history of seizures.
• Safe Operations: Listening to brainwave frequencies induces deep relaxation states. It is strictly prohibited to listen to sound waves while operating vehicles or machinery.

6. Dispute Resolutions & Jurisdiction

For complaints and support requests, Buyers can reach our customer support at [email protected].

In case of legal disputes, consumers can submit claims to Tüketici Hakem Heyetleri (Consumer Arbitration Committees) or Tüketici Mahkemeleri (Consumer Courts) up to statutory monetary limits defined by the Ministry of Trade in Turkey. The Courts and Execution Offices of **Muğla, Turkey** have exclusive legal jurisdiction.