European Union General Data Protection Regulation (EU GDPR) Notice

1.1. Principal Covenant and Operational Scope: For users residing in the European Union (EU), the European Economic Area (EEA), and Switzerland, personal data is processed under a Joint Controllership arrangement pursuant to Article 26 of Regulation (EU) 2016/679 ("EU GDPR") by:

1.2. Statutory Basis, Regulatory Hierarchy, and Rules of Construction: The interpretation, performance, and enforcement of this Section shall be governed strictly in accordance with applicable mandatory statutory frameworks, including Regulation (EU) 2016/679 (EU GDPR), the United Kingdom General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), the UK Consumer Rights Act 2015, the California Consumer Privacy Act as amended by the CPRA (Cal. Civ. Code § 1798.100 et seq.), and—for users domiciled in the Republic of Türkiye—Personal Data Protection Law No. 6698 (KVKK) and Consumer Protection Law No. 6502 (TKHK). Nothing in this Section shall be construed to limit, waive, or derogate from any non-waivable statutory right or remedy afforded to consumers or data subjects under the mandatory laws of their habitual residence.

1.3. Technical Enforcement, Auditability, and Evidentiary Integrity: Mistikist LTD (registered in England and Wales under Company No. 15705777, registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ) and Shellix Smart Solutions Bilişim Teknolojileri Yazılım İthalat ve İhracat A.Ş. (MERSİS No. 0769152927300001, Muğla, Türkiye) maintain cryptographic audit logs, timestamped consent ledgers, and role-based access controls across iOS, Android, Web (app.mistikist.com / mistikist.com), and Microsoft Teams environments. Both parties acknowledge that server-side cryptographic timestamps, authenticated session records, and payment processor receipts (Stripe, Apple App Store, Google Play Store) constitute prima facie, verifiable evidence of transaction and consent state.

1.4. Notices, Escalation, and Statutory Redress Channels: Any formal inquiry, compliance notice, data subject request, or dispute relating to this Section may be submitted in writing to [email protected], [email protected], or [email protected] (and [email protected] for Türkiye). All verified submissions are logged under a unique reference identifier and resolved free of charge within the applicable statutory deadline (one (1) month under EU/UK GDPR Article 12(3), 30 days under KVKK Article 13, and 30–45 days under CCPA/CPRA).

• Mistikist LTD (Company No. 15705777 · 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom) — Global platform operations, international licensing, and GDPR compliance oversight.
• Shellix Smart Solutions Bilişim Teknolojileri Yazılım İthalat ve İhracat A.Ş. ("Shellix Bilişim A.Ş.", MERSİS: 0769152927300001 · Kötekli Mah. Denizli Yolu Bulvarı No:4B/23 Menteşe/MUĞLA, Türkiye) — Core software engineering, acoustic/visual R&D, and cloud infrastructure maintenance.
• Data Protection Officer (DPO) Contact: [email protected] / [email protected]

2.1. Principal Covenant and Operational Scope: We process personal data of EU/EEA/Swiss residents strictly on the following legal bases under GDPR Articles 6(1) and 9(2):

2.2. Statutory Basis, Regulatory Hierarchy, and Rules of Construction: The interpretation, performance, and enforcement of this Section shall be governed strictly in accordance with applicable mandatory statutory frameworks, including Regulation (EU) 2016/679 (EU GDPR), the United Kingdom General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), the UK Consumer Rights Act 2015, the California Consumer Privacy Act as amended by the CPRA (Cal. Civ. Code § 1798.100 et seq.), and—for users domiciled in the Republic of Türkiye—Personal Data Protection Law No. 6698 (KVKK) and Consumer Protection Law No. 6502 (TKHK). Nothing in this Section shall be construed to limit, waive, or derogate from any non-waivable statutory right or remedy afforded to consumers or data subjects under the mandatory laws of their habitual residence.

2.3. Technical Enforcement, Auditability, and Evidentiary Integrity: Mistikist LTD (registered in England and Wales under Company No. 15705777, registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ) and Shellix Smart Solutions Bilişim Teknolojileri Yazılım İthalat ve İhracat A.Ş. (MERSİS No. 0769152927300001, Muğla, Türkiye) maintain cryptographic audit logs, timestamped consent ledgers, and role-based access controls across iOS, Android, Web (app.mistikist.com / mistikist.com), and Microsoft Teams environments. Both parties acknowledge that server-side cryptographic timestamps, authenticated session records, and payment processor receipts (Stripe, Apple App Store, Google Play Store) constitute prima facie, verifiable evidence of transaction and consent state.

2.4. Notices, Escalation, and Statutory Redress Channels: Any formal inquiry, compliance notice, data subject request, or dispute relating to this Section may be submitted in writing to [email protected], [email protected], or [email protected] (and [email protected] for Türkiye). All verified submissions are logged under a unique reference identifier and resolved free of charge within the applicable statutory deadline (one (1) month under EU/UK GDPR Article 12(3), 30 days under KVKK Article 13, and 30–45 days under CCPA/CPRA).

• Article 6(1)(b) — Performance of a Contract: Provisioning user accounts, synchronizing 21-day mind programming sessions across devices, and fulfilling individual or B2B subscriptions.
• Article 6(1)(c) — Legal Obligation: Complying with statutory tax, VAT accounting, and consumer protection regulations.
• Article 6(1)(f) — Legitimate Interests: Ensuring cybersecurity and DDoS mitigation (Cloudflare), preventing payment fraud (Stripe), and diagnosing application crashes.
• Article 6(1)(a) & Article 9(2)(a) — Explicit Consent: Recording optional own-voice affirmations, computing optional camera rPPG/HRV wellness scores, sending opt-in newsletters, and activating non-essential analytics/marketing cookies.

3.1. Principal Covenant and Operational Scope: In accordance with GDPR Article 5(1)(b) and (c), we collect only the minimum data necessary for your wellbeing experience. Camera rPPG heart rate and HRV scans process optical pulse signals locally on your device—raw camera images are never transmitted or stored.

3.2. Statutory Basis, Regulatory Hierarchy, and Rules of Construction: The interpretation, performance, and enforcement of this Section shall be governed strictly in accordance with applicable mandatory statutory frameworks, including Regulation (EU) 2016/679 (EU GDPR), the United Kingdom General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), the UK Consumer Rights Act 2015, the California Consumer Privacy Act as amended by the CPRA (Cal. Civ. Code § 1798.100 et seq.), and—for users domiciled in the Republic of Türkiye—Personal Data Protection Law No. 6698 (KVKK) and Consumer Protection Law No. 6502 (TKHK). Nothing in this Section shall be construed to limit, waive, or derogate from any non-waivable statutory right or remedy afforded to consumers or data subjects under the mandatory laws of their habitual residence.

3.3. Technical Enforcement, Auditability, and Evidentiary Integrity: Mistikist LTD (registered in England and Wales under Company No. 15705777, registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ) and Shellix Smart Solutions Bilişim Teknolojileri Yazılım İthalat ve İhracat A.Ş. (MERSİS No. 0769152927300001, Muğla, Türkiye) maintain cryptographic audit logs, timestamped consent ledgers, and role-based access controls across iOS, Android, Web (app.mistikist.com / mistikist.com), and Microsoft Teams environments. Both parties acknowledge that server-side cryptographic timestamps, authenticated session records, and payment processor receipts (Stripe, Apple App Store, Google Play Store) constitute prima facie, verifiable evidence of transaction and consent state.

3.4. Notices, Escalation, and Statutory Redress Channels: Any formal inquiry, compliance notice, data subject request, or dispute relating to this Section may be submitted in writing to [email protected], [email protected], or [email protected] (and [email protected] for Türkiye). All verified submissions are logged under a unique reference identifier and resolved free of charge within the applicable statutory deadline (one (1) month under EU/UK GDPR Article 12(3), 30 days under KVKK Article 13, and 30–45 days under CCPA/CPRA).

• Cross-Platform Applicability: Binding across Mistikist iOS, Android, Web Application (app.mistikist.com), Corporate Web (mistikist.com), and Microsoft Teams integrations.
• Joint Corporate Accountability: Administered jointly by Mistikist LTD (UK Company No. 15705777) and Shellix Bilişim A.Ş. (Türkiye MERSİS 0769152927300001).
• Cryptographic & Privacy Safeguards: Enforced via TLS 1.3 in transit, AES-256 encryption at rest, strict tenant isolation, and zero third-party ad-network data brokerage.
• Statutory Redress & DPO Escalation: Formal requests are processed via [email protected], [email protected], and [email protected] within statutory timelines.

4.1. Principal Covenant and Operational Scope: Pursuant to Article 5(3) of the EU ePrivacy Directive, all non-essential analytics and marketing cookies (analytics_storage, ad_storage, ad_user_data, ad_personalization) default to "denied" and require your prior affirmative opt-in via our cookie banner.

4.2. Statutory Basis, Regulatory Hierarchy, and Rules of Construction: The interpretation, performance, and enforcement of this Section shall be governed strictly in accordance with applicable mandatory statutory frameworks, including Regulation (EU) 2016/679 (EU GDPR), the United Kingdom General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), the UK Consumer Rights Act 2015, the California Consumer Privacy Act as amended by the CPRA (Cal. Civ. Code § 1798.100 et seq.), and—for users domiciled in the Republic of Türkiye—Personal Data Protection Law No. 6698 (KVKK) and Consumer Protection Law No. 6502 (TKHK). Nothing in this Section shall be construed to limit, waive, or derogate from any non-waivable statutory right or remedy afforded to consumers or data subjects under the mandatory laws of their habitual residence.

4.3. Technical Enforcement, Auditability, and Evidentiary Integrity: Mistikist LTD (registered in England and Wales under Company No. 15705777, registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ) and Shellix Smart Solutions Bilişim Teknolojileri Yazılım İthalat ve İhracat A.Ş. (MERSİS No. 0769152927300001, Muğla, Türkiye) maintain cryptographic audit logs, timestamped consent ledgers, and role-based access controls across iOS, Android, Web (app.mistikist.com / mistikist.com), and Microsoft Teams environments. Both parties acknowledge that server-side cryptographic timestamps, authenticated session records, and payment processor receipts (Stripe, Apple App Store, Google Play Store) constitute prima facie, verifiable evidence of transaction and consent state.

4.4. Notices, Escalation, and Statutory Redress Channels: Any formal inquiry, compliance notice, data subject request, or dispute relating to this Section may be submitted in writing to [email protected], [email protected], or [email protected] (and [email protected] for Türkiye). All verified submissions are logged under a unique reference identifier and resolved free of charge within the applicable statutory deadline (one (1) month under EU/UK GDPR Article 12(3), 30 days under KVKK Article 13, and 30–45 days under CCPA/CPRA).

• Cross-Platform Applicability: Binding across Mistikist iOS, Android, Web Application (app.mistikist.com), Corporate Web (mistikist.com), and Microsoft Teams integrations.
• Joint Corporate Accountability: Administered jointly by Mistikist LTD (UK Company No. 15705777) and Shellix Bilişim A.Ş. (Türkiye MERSİS 0769152927300001).
• Cryptographic & Privacy Safeguards: Enforced via TLS 1.3 in transit, AES-256 encryption at rest, strict tenant isolation, and zero third-party ad-network data brokerage.
• Statutory Redress & DPO Escalation: Formal requests are processed via [email protected], [email protected], and [email protected] within statutory timelines.

5.1. Principal Covenant and Operational Scope: When personal data is transferred outside the EEA to the United Kingdom, Türkiye, or the United States, we ensure an equivalent level of protection under GDPR Articles 45 and 46 through:

5.2. Statutory Basis, Regulatory Hierarchy, and Rules of Construction: The interpretation, performance, and enforcement of this Section shall be governed strictly in accordance with applicable mandatory statutory frameworks, including Regulation (EU) 2016/679 (EU GDPR), the United Kingdom General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), the UK Consumer Rights Act 2015, the California Consumer Privacy Act as amended by the CPRA (Cal. Civ. Code § 1798.100 et seq.), and—for users domiciled in the Republic of Türkiye—Personal Data Protection Law No. 6698 (KVKK) and Consumer Protection Law No. 6502 (TKHK). Nothing in this Section shall be construed to limit, waive, or derogate from any non-waivable statutory right or remedy afforded to consumers or data subjects under the mandatory laws of their habitual residence.

5.3. Technical Enforcement, Auditability, and Evidentiary Integrity: Mistikist LTD (registered in England and Wales under Company No. 15705777, registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ) and Shellix Smart Solutions Bilişim Teknolojileri Yazılım İthalat ve İhracat A.Ş. (MERSİS No. 0769152927300001, Muğla, Türkiye) maintain cryptographic audit logs, timestamped consent ledgers, and role-based access controls across iOS, Android, Web (app.mistikist.com / mistikist.com), and Microsoft Teams environments. Both parties acknowledge that server-side cryptographic timestamps, authenticated session records, and payment processor receipts (Stripe, Apple App Store, Google Play Store) constitute prima facie, verifiable evidence of transaction and consent state.

5.4. Notices, Escalation, and Statutory Redress Channels: Any formal inquiry, compliance notice, data subject request, or dispute relating to this Section may be submitted in writing to [email protected], [email protected], or [email protected] (and [email protected] for Türkiye). All verified submissions are logged under a unique reference identifier and resolved free of charge within the applicable statutory deadline (one (1) month under EU/UK GDPR Article 12(3), 30 days under KVKK Article 13, and 30–45 days under CCPA/CPRA).

• European Commission Adequacy Decisions (Article 45): Covering transfers to the United Kingdom and certified US providers under the EU-US Data Privacy Framework (DPF).
• Standard Contractual Clauses (EU SCCs — Article 46(2)(c)): Commission Implementing Decision (EU) 2021/914 supplemented by TLS 1.3 and AES-256 encryption safeguards.
• Cross-Platform Applicability: Binding across Mistikist iOS, Android, Web Application (app.mistikist.com), Corporate Web (mistikist.com), and Microsoft Teams integrations.
• Joint Corporate Accountability: Administered jointly by Mistikist LTD (UK Company No. 15705777) and Shellix Bilişim A.Ş. (Türkiye MERSİS 0769152927300001).

6.1. Principal Covenant and Operational Scope: All infrastructure sub-processors (Google Cloud Ireland, Stripe Payments Europe Ltd., Microsoft Azure Europe, Cloudflare Inc.) are bound by written Data Processing Agreements (DPAs) compliant with GDPR Article 28.

6.2. Statutory Basis, Regulatory Hierarchy, and Rules of Construction: The interpretation, performance, and enforcement of this Section shall be governed strictly in accordance with applicable mandatory statutory frameworks, including Regulation (EU) 2016/679 (EU GDPR), the United Kingdom General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), the UK Consumer Rights Act 2015, the California Consumer Privacy Act as amended by the CPRA (Cal. Civ. Code § 1798.100 et seq.), and—for users domiciled in the Republic of Türkiye—Personal Data Protection Law No. 6698 (KVKK) and Consumer Protection Law No. 6502 (TKHK). Nothing in this Section shall be construed to limit, waive, or derogate from any non-waivable statutory right or remedy afforded to consumers or data subjects under the mandatory laws of their habitual residence.

6.3. Technical Enforcement, Auditability, and Evidentiary Integrity: Mistikist LTD (registered in England and Wales under Company No. 15705777, registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ) and Shellix Smart Solutions Bilişim Teknolojileri Yazılım İthalat ve İhracat A.Ş. (MERSİS No. 0769152927300001, Muğla, Türkiye) maintain cryptographic audit logs, timestamped consent ledgers, and role-based access controls across iOS, Android, Web (app.mistikist.com / mistikist.com), and Microsoft Teams environments. Both parties acknowledge that server-side cryptographic timestamps, authenticated session records, and payment processor receipts (Stripe, Apple App Store, Google Play Store) constitute prima facie, verifiable evidence of transaction and consent state.

6.4. Notices, Escalation, and Statutory Redress Channels: Any formal inquiry, compliance notice, data subject request, or dispute relating to this Section may be submitted in writing to [email protected], [email protected], or [email protected] (and [email protected] for Türkiye). All verified submissions are logged under a unique reference identifier and resolved free of charge within the applicable statutory deadline (one (1) month under EU/UK GDPR Article 12(3), 30 days under KVKK Article 13, and 30–45 days under CCPA/CPRA).

• Cross-Platform Applicability: Binding across Mistikist iOS, Android, Web Application (app.mistikist.com), Corporate Web (mistikist.com), and Microsoft Teams integrations.
• Joint Corporate Accountability: Administered jointly by Mistikist LTD (UK Company No. 15705777) and Shellix Bilişim A.Ş. (Türkiye MERSİS 0769152927300001).
• Cryptographic & Privacy Safeguards: Enforced via TLS 1.3 in transit, AES-256 encryption at rest, strict tenant isolation, and zero third-party ad-network data brokerage.
• Statutory Redress & DPO Escalation: Formal requests are processed via [email protected], [email protected], and [email protected] within statutory timelines.

7.1. Principal Covenant and Operational Scope: Mistikist does not engage in automated decision-making or profiling that produces legal effects or similarly significantly affects users under GDPR Article 22. Mistikist AI session suggestions are optional wellbeing recommendations.

7.2. Statutory Basis, Regulatory Hierarchy, and Rules of Construction: The interpretation, performance, and enforcement of this Section shall be governed strictly in accordance with applicable mandatory statutory frameworks, including Regulation (EU) 2016/679 (EU GDPR), the United Kingdom General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), the UK Consumer Rights Act 2015, the California Consumer Privacy Act as amended by the CPRA (Cal. Civ. Code § 1798.100 et seq.), and—for users domiciled in the Republic of Türkiye—Personal Data Protection Law No. 6698 (KVKK) and Consumer Protection Law No. 6502 (TKHK). Nothing in this Section shall be construed to limit, waive, or derogate from any non-waivable statutory right or remedy afforded to consumers or data subjects under the mandatory laws of their habitual residence.

7.3. Technical Enforcement, Auditability, and Evidentiary Integrity: Mistikist LTD (registered in England and Wales under Company No. 15705777, registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ) and Shellix Smart Solutions Bilişim Teknolojileri Yazılım İthalat ve İhracat A.Ş. (MERSİS No. 0769152927300001, Muğla, Türkiye) maintain cryptographic audit logs, timestamped consent ledgers, and role-based access controls across iOS, Android, Web (app.mistikist.com / mistikist.com), and Microsoft Teams environments. Both parties acknowledge that server-side cryptographic timestamps, authenticated session records, and payment processor receipts (Stripe, Apple App Store, Google Play Store) constitute prima facie, verifiable evidence of transaction and consent state.

7.4. Notices, Escalation, and Statutory Redress Channels: Any formal inquiry, compliance notice, data subject request, or dispute relating to this Section may be submitted in writing to [email protected], [email protected], or [email protected] (and [email protected] for Türkiye). All verified submissions are logged under a unique reference identifier and resolved free of charge within the applicable statutory deadline (one (1) month under EU/UK GDPR Article 12(3), 30 days under KVKK Article 13, and 30–45 days under CCPA/CPRA).

• Cross-Platform Applicability: Binding across Mistikist iOS, Android, Web Application (app.mistikist.com), Corporate Web (mistikist.com), and Microsoft Teams integrations.
• Joint Corporate Accountability: Administered jointly by Mistikist LTD (UK Company No. 15705777) and Shellix Bilişim A.Ş. (Türkiye MERSİS 0769152927300001).
• Cryptographic & Privacy Safeguards: Enforced via TLS 1.3 in transit, AES-256 encryption at rest, strict tenant isolation, and zero third-party ad-network data brokerage.
• Statutory Redress & DPO Escalation: Formal requests are processed via [email protected], [email protected], and [email protected] within statutory timelines.

8.1. Principal Covenant and Operational Scope: Account and session progress data are erased within 30 days of account deletion; optional own-voice recordings and HRV wellness logs are erased immediately upon in-app deletion or within 7 days of account closure.

8.2. Statutory Basis, Regulatory Hierarchy, and Rules of Construction: The interpretation, performance, and enforcement of this Section shall be governed strictly in accordance with applicable mandatory statutory frameworks, including Regulation (EU) 2016/679 (EU GDPR), the United Kingdom General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), the UK Consumer Rights Act 2015, the California Consumer Privacy Act as amended by the CPRA (Cal. Civ. Code § 1798.100 et seq.), and—for users domiciled in the Republic of Türkiye—Personal Data Protection Law No. 6698 (KVKK) and Consumer Protection Law No. 6502 (TKHK). Nothing in this Section shall be construed to limit, waive, or derogate from any non-waivable statutory right or remedy afforded to consumers or data subjects under the mandatory laws of their habitual residence.

8.3. Technical Enforcement, Auditability, and Evidentiary Integrity: Mistikist LTD (registered in England and Wales under Company No. 15705777, registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ) and Shellix Smart Solutions Bilişim Teknolojileri Yazılım İthalat ve İhracat A.Ş. (MERSİS No. 0769152927300001, Muğla, Türkiye) maintain cryptographic audit logs, timestamped consent ledgers, and role-based access controls across iOS, Android, Web (app.mistikist.com / mistikist.com), and Microsoft Teams environments. Both parties acknowledge that server-side cryptographic timestamps, authenticated session records, and payment processor receipts (Stripe, Apple App Store, Google Play Store) constitute prima facie, verifiable evidence of transaction and consent state.

8.4. Notices, Escalation, and Statutory Redress Channels: Any formal inquiry, compliance notice, data subject request, or dispute relating to this Section may be submitted in writing to [email protected], [email protected], or [email protected] (and [email protected] for Türkiye). All verified submissions are logged under a unique reference identifier and resolved free of charge within the applicable statutory deadline (one (1) month under EU/UK GDPR Article 12(3), 30 days under KVKK Article 13, and 30–45 days under CCPA/CPRA).

• Cross-Platform Applicability: Binding across Mistikist iOS, Android, Web Application (app.mistikist.com), Corporate Web (mistikist.com), and Microsoft Teams integrations.
• Joint Corporate Accountability: Administered jointly by Mistikist LTD (UK Company No. 15705777) and Shellix Bilişim A.Ş. (Türkiye MERSİS 0769152927300001).
• Cryptographic & Privacy Safeguards: Enforced via TLS 1.3 in transit, AES-256 encryption at rest, strict tenant isolation, and zero third-party ad-network data brokerage.
• Statutory Redress & DPO Escalation: Formal requests are processed via [email protected], [email protected], and [email protected] within statutory timelines.

9.1. Principal Covenant and Operational Scope: As an EU/EEA or Swiss resident, you have the following enforceable rights free of charge:

9.2. Statutory Basis, Regulatory Hierarchy, and Rules of Construction: The interpretation, performance, and enforcement of this Section shall be governed strictly in accordance with applicable mandatory statutory frameworks, including Regulation (EU) 2016/679 (EU GDPR), the United Kingdom General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), the UK Consumer Rights Act 2015, the California Consumer Privacy Act as amended by the CPRA (Cal. Civ. Code § 1798.100 et seq.), and—for users domiciled in the Republic of Türkiye—Personal Data Protection Law No. 6698 (KVKK) and Consumer Protection Law No. 6502 (TKHK). Nothing in this Section shall be construed to limit, waive, or derogate from any non-waivable statutory right or remedy afforded to consumers or data subjects under the mandatory laws of their habitual residence.

9.3. Technical Enforcement, Auditability, and Evidentiary Integrity: Mistikist LTD (registered in England and Wales under Company No. 15705777, registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ) and Shellix Smart Solutions Bilişim Teknolojileri Yazılım İthalat ve İhracat A.Ş. (MERSİS No. 0769152927300001, Muğla, Türkiye) maintain cryptographic audit logs, timestamped consent ledgers, and role-based access controls across iOS, Android, Web (app.mistikist.com / mistikist.com), and Microsoft Teams environments. Both parties acknowledge that server-side cryptographic timestamps, authenticated session records, and payment processor receipts (Stripe, Apple App Store, Google Play Store) constitute prima facie, verifiable evidence of transaction and consent state.

9.4. Notices, Escalation, and Statutory Redress Channels: Any formal inquiry, compliance notice, data subject request, or dispute relating to this Section may be submitted in writing to [email protected], [email protected], or [email protected] (and [email protected] for Türkiye). All verified submissions are logged under a unique reference identifier and resolved free of charge within the applicable statutory deadline (one (1) month under EU/UK GDPR Article 12(3), 30 days under KVKK Article 13, and 30–45 days under CCPA/CPRA).

• Right of Access (Art. 15): Obtain confirmation and a copy of the personal data we process about you.
• Right to Rectification (Art. 16): Correct inaccurate or incomplete personal data.
• Right to Erasure / "Right to be Forgotten" (Art. 17): Request permanent deletion of your account, voice recordings, and wellness data.
• Right to Restriction of Processing (Art. 18): Request temporary restriction of processing under statutory conditions.
• Right to Data Portability (Art. 20): Receive your personal data in a structured, commonly used, machine-readable format (JSON/CSV).
• Right to Object (Art. 21): Object at any time to processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent (Art. 7(3)): Withdraw explicit consent at any time without affecting prior lawful processing.

10.1. Principal Covenant and Operational Scope: To exercise your rights, contact our Data Protection Officer at [email protected] or [email protected] (responses provided within 30 days under Art. 12(3)). You also have the right to lodge a complaint with your national Data Protection Authority (list of EU/EEA authorities: https://edpb.europa.eu/about-edpb/about-edpb/members_en) or the Swiss FDPIC.

10.2. Statutory Basis, Regulatory Hierarchy, and Rules of Construction: The interpretation, performance, and enforcement of this Section shall be governed strictly in accordance with applicable mandatory statutory frameworks, including Regulation (EU) 2016/679 (EU GDPR), the United Kingdom General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), the UK Consumer Rights Act 2015, the California Consumer Privacy Act as amended by the CPRA (Cal. Civ. Code § 1798.100 et seq.), and—for users domiciled in the Republic of Türkiye—Personal Data Protection Law No. 6698 (KVKK) and Consumer Protection Law No. 6502 (TKHK). Nothing in this Section shall be construed to limit, waive, or derogate from any non-waivable statutory right or remedy afforded to consumers or data subjects under the mandatory laws of their habitual residence.

10.3. Technical Enforcement, Auditability, and Evidentiary Integrity: Mistikist LTD (registered in England and Wales under Company No. 15705777, registered office at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ) and Shellix Smart Solutions Bilişim Teknolojileri Yazılım İthalat ve İhracat A.Ş. (MERSİS No. 0769152927300001, Muğla, Türkiye) maintain cryptographic audit logs, timestamped consent ledgers, and role-based access controls across iOS, Android, Web (app.mistikist.com / mistikist.com), and Microsoft Teams environments. Both parties acknowledge that server-side cryptographic timestamps, authenticated session records, and payment processor receipts (Stripe, Apple App Store, Google Play Store) constitute prima facie, verifiable evidence of transaction and consent state.

10.4. Notices, Escalation, and Statutory Redress Channels: Any formal inquiry, compliance notice, data subject request, or dispute relating to this Section may be submitted in writing to [email protected], [email protected], or [email protected] (and [email protected] for Türkiye). All verified submissions are logged under a unique reference identifier and resolved free of charge within the applicable statutory deadline (one (1) month under EU/UK GDPR Article 12(3), 30 days under KVKK Article 13, and 30–45 days under CCPA/CPRA).

• Cross-Platform Applicability: Binding across Mistikist iOS, Android, Web Application (app.mistikist.com), Corporate Web (mistikist.com), and Microsoft Teams integrations.
• Joint Corporate Accountability: Administered jointly by Mistikist LTD (UK Company No. 15705777) and Shellix Bilişim A.Ş. (Türkiye MERSİS 0769152927300001).
• Cryptographic & Privacy Safeguards: Enforced via TLS 1.3 in transit, AES-256 encryption at rest, strict tenant isolation, and zero third-party ad-network data brokerage.
• Statutory Redress & DPO Escalation: Formal requests are processed via [email protected], [email protected], and [email protected] within statutory timelines.